Welcome to CLUBZERØ. We use certain cookies in order to help us to improve our services, products, the CLUBZERØ App and CLUBZERØ website (together the Platform).
means applicable laws, enactments, statutes, regulations, regulatory policies and guidelines, industry codes, regulatory permits and licences, all of which are at the relevant time in force;
any application developed by CLUBZERØ®
the System and all related features distinguished or otherwise identified using the CLUBZERØ® trade marks and incorporating the CLUBZERØ® Intellectual Property;
the CLUBZERØ® Goods and/or the CLUBZERØ® Technology any other information in whatever media and in whatever form featuring or otherwise referring to the CLUBZERØ® name, logo or design, including but not limited to the Brand, any Product Intellectual Property and the CLUBZERØ® trademarks;
any working day other than Saturday, Sunday or UK public holidays;
the entity named in the Service Order;
any data that CLUBZERØ® or the Customer collects in the delivery of its Services;
the CLUBZERØ® cups and CLUBZERØ® food containers and CLUBZERØ® Return bags and the CLUBZERØ® drop points and any other goods or materials used in the delivery of the Services.
the point of sale technology that is proprietary to CLUBZERØ® which will include the Hardware and the Software;
the Product Intellectual Property, CLUBZERØ® Data, the Brand, the System, the Brand Material, the CLUBZERØ® Brand Guide, the CLUBZERØ® trade marks, and all other Intellectual Property Rights which relates to the System, the Platform and to any other goods, services, systems or materials created, developed or otherwise used by CLUBZERØ®;
CLUBZERØ®'s identified location where physical Drop Points are placed for returning CLUBZERØ® cups and/or CLUBZERØ® food containers into our toteboxes.
any person accessing the Application;
but excluding all authentication information provided in relation to any account held by an End-User.
as set out in the Service Order and includes but is not limited to: the Product Fee (where applicable); the CLUBZERØ Service Fee; the Marketing Fee; the CLUBZERØ® Platform Set-Up Fee; the Loss Fee and any other fees or charges agreed between CLUBZERØ and the Customer;
Force Majeure Event
any event outside the reasonable control of either party affecting its ability to perform any of its obligations (other than payment) under this Contract including without limitation: act of God, fire, flood, lightning, or other natural disaster; epidemic or pandemic; war revolution, act of terrorism, riot or civil commotion;, strike, lockouts and industrial action (excluding strikes of the affected party’s own employees); collapse of buildings, fire, explosion or accident; and interruption or failure of utility service;
the devices and equipment to be supplied by CLUBZERØ®;
Intellectual Property Rights
all and any rights and interests in registered or unregistered trademarks, patents, designs, or applications for any of the foregoing, copyright, rights in confidential information, rights in get up, source code, object code, unregistered designs, business names, inventions, applications, data, trade secrets, know-how, goodwill, formulae, processes, software programmes or other intellectual property rights (in whatsoever form including written or electronic form wherever they are in the world and whether registered or not) which subsist or will subsist now or in the future in any part of the world;
‘In writing’ or ‘written’
any written communications including but not limited to email;
The CLUBZERØ® online platform which provides the Customer with access to live operational data dashboard, allows the Customer to manage inventory of the CLUBZERØ® Goods, allows the Customer engage with CLUBZERØ® to order CLUBZERØ® Goods and manage Customers (if applicable), request and monitor provision of the Services, visibility as End-user uptake and usage, and such other functionality as may be incorporated from time to time;
Product Intellectual Property
all and any Intellectual Property Rights owned or used by CLUBZERØ®, including but not limited to CLUBZERØ® products, the Technology, the System, the Brand Material and any such Intellectual Property Rights used, created, derived or otherwise developed by or on behalf of CLUBZERØ®.
the services provided by CLUBZERØ® as specified in the Service Order.
CLUBZERØ®'s proprietary software program
the distinctive business format and method developed and implemented by CLUBZERØ® for a returnable packaging service designed to hold both hot and cold drinks and food using the CLUBZERØ® IP, and includes the Software and the Platform;
2.1 CLUBZERØ® shall, during the Term
2.1.1 provide the Services in good faith and with the utmost professionalism;
2.1.2 use all reasonable commercial endeavours to deliver no less than the Service Volume to the Service Location(s) from the Deployment Date;
2.1.3 carry out the Services with reasonable skill and care;
2.1.4 in performing the Services, CLUBZERØ® will use all reasonable endeavours to meet the Delivery Times;
2.1.5 provide the Customer with access to the Platform subject to the terms of this agreement; and
2.1.6 enable End-Users to connect via the internet to any Application CLUBZERØ® has deployed and integrated with the Platform.
2.2 From time to time CLUBZERØ® may:
2.2.1 modify the Services as agreed with the Customer; and
2.2.2 make new features, functionality, applications or tools available in respect of the Platform, whose use may be subject to the Customer's acceptance of further terms and conditions; and,
2.2.3 shall give the Customer prompt written notice of material modifications to the Services and in respect of the Platform any such new features, functionality, applications or tools.
2.3 The Customer acknowledges and understands that the subject matter of this Contract relates solely to the performance of the Services by CLUBZERØ and the relationship between CLUBZERØ® and the Customer.
2.4 The Customer is responsible for any lost or damaged items, label removal fees from items or food waste removal fees from items while in the possession of the Customer at the following rates:
Loss Fee (ad hoc)
Label Removal Fee
£17 per hour for removing any non-compliant labelling from cups, containers, drop point cases or bags
Food Waste Removal Fee
£17 per hour for removing any food waste from cups, containers, drop point cases, toteboxes or bags
3.1 Customer shall use reasonable care as may be necessary to ensure that the CLUBZERØ® Goods are stored in a suitable environment (in accordance with the CLUBZERØ® Guide (as defined below) and that the risk of loss or damage is reduced where reasonable.
3.2 The Customer recognises the importance of maintaining the quality and reputation of the Brand and the Services. CLUBZERØ® will provide to the Customer a digital training manual outlining the CLUBZERØ® process and system, care instructions and additional information regarding the CLUBZERØ® Goods and any of the CLUBZERØ Material (“CLUBZERØ® Brand Guide”). The Customer undertakes to use reasonable endeavours to comply with the CLUBZERØ® Brand Guide (as may be amended or varied from time to time).
3.3 The Customer shall provide CLUBZERØ® with:
3.3.1 The support detailed in the Service Order; and
3.3.2 access to such information as may be required by CLUBZERØ®,
in order to provide the Services, including location access, operations access, security access information and IT infrastructure configuration services.
4.1 Each party warrants that it has full capacity to enter into and perform its obligations under this Contract.
4.2 All conditions, warranties or other terms which might have effect between the parties or be implied or incorporated into this Contract or any collateral contract, whether by statute, common law or otherwise, are, to the extent permitted by law, excluded.
5.1 CLUBZERØ® warrants that during the Term, the Services and the CLUBZERØ® Material will:
5.1.1 conform in all material respects with their description;
5.1.2 be free from material defects in design, material and workmanship;
5.1.3 be of satisfactory quality (within the meaning of the Sales of Goods Act 1979 ); and,
5.1.4 be fit for purpose for the intended use.
5.2 Without prejudice to the Customer’s rights under or in connection with this Agreement, CLUBZERØ® shall replace the CLUBZERØ® Goods in the instance that the CLUBZERØ® Goods do not comply with any of the warranties set out in Clause 5.1. For the avoidance of doubt CLUBZERØ® shall not be liable for misuse, mishandling, willful damage, damage or alteration not performed by the CLUBZERØ®, negligence or abnormal storage or working conditions
5.3 Except as provided in this clause, CLUBZERØ® will have no liability in respect of the CLUBZERØ® Materials’ failure to comply with the warranty set out in clause 5.1.
5.4 Each party shall report any faults in the CLUBZERØ® Goods in a timely manner of which it is, or ought reasonably to be, aware. The Customer shall be liable for breakages and/or defects arising due to failure to follow CLUBZERØ®'s instructions regarding the storage, use and maintenance of the CLUBZERØ® Goods. CLUBZERØ® will not be liable for its failure to comply with the warranty in clause 5.1 if the breakage and/or defect arises whilst in the possession of the Customer.
5.5 CLUBZERØ® has given commitments as to compliance of the CLUBZERØ® Materials and Services with the relevant descriptions and specifications in clause 5.1. In view of these commitments, the terms implied by sections 13-15 of the Sale of Goods Act 1979 and the terms implied by section 3-5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Agreement..
6.1 CLUBZERØ® will together with Customer identify the locations within the Site at which a Drop Point will be placed.
6.2 CLUBZERØ® will supply the Drop Points at the locations set out in the Service Order by no later than the Deployment Date.
6.3 CLUBZERØ® acknowledges and agrees that the Customer will be responsible for the maintenance of the Drop Point.
7.1.1 will deliver and where required help install the CLUBZERØ® Technology at the Customer's requested locations or Service Locations as the case may be; and
7.1.2 will create an account for the Customer on the Platform and ensure that the Customer has access to the Platform.
7.2 Subject to the Customer paying the Fees and the other terms and conditions of this Contract, CLUBZERØ® hereby grants to the Customer a non-exclusive, non-transferable, non-sub licensable licence, to use the System solely in connection with this Contract.
7.3 CLUBZERØ® will supply to the Customer, within a reasonable time before the agreed delivery date of the CLUBZERØ® Technology, such information and assistance as may be necessary to enable the Customer to prepare for the delivery of the Services.
7.4 Where any systems integration and acceptance testing needs to be carried out, each party will use all reasonable endeavours to co-operate and provide all such reasonable assistance as may be required in order to ensure that the CLUBZERØ® Technology and/or Platform is live and implemented as soon as is reasonably practicable.
7.5 CLUBZERØ® will use commercially reasonable endeavours to make the Platform available to the Customer 24 hours a day, seven days a week except for any planned maintenance and unplanned maintenance.
8.1 In consideration of the CLUBZERØ® Platform Set-Up Fee, CLUBZERØ® will train one (1) key person nominated by the Customer in the operation of the System and Platform. Such training shall be at the Customer’s operational facilities, and shall be provided on such date to be mutually agreed in writing between the parties. All charges for the training shall be borne by the Customer.
8.2 All other additional training and support will be provided by CLUBZERØ® in accordance with the CLUBZERØ® Brand Guide.
8.3 On or around the Effective Date, CLUBZERØ® will issue an implementation timeline to the Customer setting out when the CLUBZERØ® onboarding services will take place. The parties will agree on the provisional dates for such onboarding implementation.
9.1 The CLUBZERØ® Goods will at all times remain the property of CLUBZERØ® and Customer will not have any right, title, and/or interest in or to the CLUBZERØ® Goods (save as provided for under this Agreement).
9.2 The licence under Clause 9.1 will cease immediately upon termination of this Contract.
Throughout the Term, CLUBZERØ® will record, process, collect and store certain data relating to the Services and the System including but not limited to: (i) an inventory of CLUBZERØ® products delivered to Customer; (ii) the number of CLUBZERØ® products issued per day; (iii) the number of damages recorded and a description of such damage (and a reason if practicable); (iv) the number of CLUBZERØ® products that remain in stock at the Customer’s location at the end of each day (if any); (v) the number of beverages sold to End-users; and (vi) data, insight and/or information that is derived by or on behalf of CLUBZERØ® in relation to the provision of the Services or the System to the Customer or this Contract (together referred to as the “CLUBZERØ® Data”). All such CLUBZERØ® Data will be exclusively and solely owned by CLUBZERØ®.
11.1 All Intellectual Property in or arising out of or in connection with the CLUBZERØ® IP, the Services or otherwise in relation to this Contract (other than any Intellectual Property in any materials provided by the Customer), including but not limited to any derived Intellectual Property Rights shall be exclusively and solely owned by CLUBZERØ®.
11.2 Throughout the Term, Customer grants CLUBZERØ® a royalty free, non-exclusive, non-transferable licence to:
11.2.1 use Customer’s name or logos on the CLUBZERØ® Goods or in any marketing or promotional material relating to the Customer’s use of the CLUBZERØ® Goods as required for the purposes of this Contract;
11.2.2 use Customer’s Intellectual Property in any marketing or promotional material relating to the CLUBZERØ® Goods or otherwise as required for the purposes of this Contract;
11.2.3 use Customer’s Intellectual Property where the Customer has opted for the CLUBZERØ® co-branding packaging option relating to the CLUBZERØ® Goods.
11.3 Customer warrants and undertakes that it will not, and it will not authorise any other third party to, copy, adapt, modify, edit, alter, disassemble, or otherwise reverse engineer any part of the CLUBZERØ® platform or system, or any other product or material in which CLUBZERØ®'s Intellectual Property exists or otherwise arises.
11.4 Throughout the Term, CLUBZERØ® grants the Customer, a royalty free, non-exclusive, non-transferable licence to use the CLUBZERØ® IP only for such purposes as are necessary to make use of the Services in accordance with this Contract.
11.5 CLUBZERØ® warrants and undertakes that it has taken reasonable steps to ensure that any Intellectual Property in the CLUBZERØ® Material, or otherwise used or created in the performance of the Services shall not infringe any Intellectual Property belonging to any third party.
12.1 The Customer will pay the Fees in accordance with this Clause 12.
12.2 Unless otherwise agreed in writing, CLUBZERØ® will submit payment links and provide receipts on a monthly basis or as orders are placed. The Customer will make full payment in advance of any orders that are On Demand and/or for orders of any CLUBZERØ® Goods purchased by the Customer and/or by the end of the month for Monthly Services no later than 30 days.
12.3 CLUBZERØ® will be entitled to recover any additional costs from the Customer in respect of any recorded damaged or lost CLUBZERØ® Goods as outlined in Clause 2.4 other than in respect of ordinary wear and tear or a fault in the CLUBZERØ® Goods, including but not limited to the Loss Fee. Such charges will be added to monthly Billing or charged separately under this Contract.
12.4 Customer will have five (5) business days within which to raise a reasonable and adequately supported query in respect of any fees or charges included in the invoice. The Customer will be deemed to have accepted the invoice if it fails to raise any query within the time limits specified in this clause.
12.5 The Customer will, in addition, pay to CLUBZERØ® the amount of any applicable sales tax, duty or any other sales applicable tax, levy or charge which CLUBZERØ® is obliged to pay and/or collect from the Customer in connection with this Contract.
12.6 Where Customer fails to make any undisputed payment due to CLUBZERØ® by the due date, and without limiting any other remedy available to CLUBZERØ®, the Customer will pay interest on any overdue amount at the rate of 4% per month above the Bank of England’s base rate from time to time. Such interest will accrue on a daily basis from the due date until actual payment of the overdue amount.
12.7 CLUBZERØ® may increase any part of the Fees on an annual basis at its sole discretion, save that such increase shall be subject to an annual limit equal 110% of inflation as recorded by the current Consumer Prices Index as published by the UK Office for National Statistics from time to time (“CPI”). CLUBZERØ® will provide the Customer at least three months’ prior notice before effecting any change.
13.1 Nothing in this Contract will operate to exclude or limit either party’s liability for any loss of or damage to property, death or personal injury arising out of it’s wilful acts or omissions, negligence, for fraud or for any other liability which cannot be excluded or limited under applicable law.
13.2 Neither party to this agreement will be liable to the other in any circumstances for any loss or damage which may be suffered by either of CLUBZERØ® or the Customer (as the case may be), whether suffered directly or indirectly, whether immediate or consequential and whether arising in contract, tort (including negligence) or otherwise, which falls within any of the following categories:
13.2.1 special or indirect or consequential damage even if the offending party was aware of the circumstances in which such damage could arise;
13.2.2 loss of profits (whether considered a direct or indirect loss);
13.2.3 loss of anticipated savings;
13.2.4 loss of business opportunity;
13.2.5 loss or corruption of data or information; or
13.2.6 damage to software.
13.3 Subject to clauses 13.1 and 13.2 and any willful misconduct of CLUBZERØ®, CLUBZERØ®'s aggregate liability in respect of claims arising out of or in connection with this Contract or any collateral contract, whether in contract or tort (including negligence) or otherwise, will not exceed £500 (five hundred pounds).
14.1 Each party indemnifies, (“Indemnifying Party”) the other (“Indemnified Party”) against all, claims, damages, losses, and expenses (including reasonable legal expenses) arising as a result of any action or claim for infringement of the Intellectual Property Rights of a third party by the Indemnifying Party.
14.2 The indemnity in clause 14.1 is subject to the following conditions:
14.2.1 the Indemnified Party promptly notifying the Indemnifying Party in writing of the claim;
14.2.2 the Indemnified Party making no admissions or settlements without the Indemnifying Party’s prior written consent;
14.2.3 the Indemnified Party giving the Indemnifying Party all information and assistance that the Indemnifying Party may reasonably require; and
14.2.4 subject to the rights of its insurers, the Indemnified Party allowing the Indemnifying Party complete control over the litigation and settlement of any action or claim.
15.1 For the purposes of this clause, “Confidential Information” means all information which is marked as such, or is of a confidential nature whether disclosed directly or indirectly to the receiving party. The parties must ensure that all Confidential Information they receive from the other (directly or indirectly), is kept confidential and not communicated or released to any third party without the other party’s prior written consent.
15.2 All Confidential Information made available to the Customer by CLUBZERØ® will be used by the Customer only for the use of the Services. All Confidential information made available to CLUBZERØ® by the Customer will be used by CLUBZERØ® solely for the purpose of providing the Services to the Customer.
15.3 Information shall not be Confidential Information where it is in the public domain (other than as a result of a breach of this clause).
15.4 The recipient may disclose Confidential Information where required to do so by Applicable Law, any competent regulatory authority or any court of competent jurisdiction.
16.1 Any notice under the Contract will be delivered by mail, by hand, or by email address as follows:
As set out in the Service Order.
As set out in the Service Order.
16.2 A notice delivered by mail will be treated as delivered two working days after posting. A notice delivered by hand or by email, will be treated as delivered on the day of delivery (in the case of email, in a legible form and without the receipt by the sender of an error message) unless this is after the normal working hours (9am- 5:30pm) of the recipient in which case delivery will be treated as occurring on the next working day.
Neither party will be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure results from a Force Majeure Event. If the period of delay or non-performance continues for more than 30 days, the party not affected may terminate this Contract by giving five (5) Business Days’ written notice to the affected parties.
18.1 For the purposes of this clause the following definitions will apply:
18.1.1 “Data Protection Legislation”: the UK Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications);
18.1.2 “GDPR” means the General Data Protection Regulation ((EU) 2016/679);
18.1.3 “UK Data Protection Legislation”: all applicable data protection and privacy legislation in force from time to time in the UK including the GDPR; the Data Protection Act 2018; the Privacy and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended.
18.2 Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause 18 is in addition to, and does not relieve, remove or replace, a party’s obligations under the Data Protection Legislation;
18.3 The parties acknowledge that for the purposes of the Data Protection Legislation, and to the extent only that any personal data is collected by CLUBZERØ®, CLUBZERØ® is the data controller and the data processor (as defined under the Data Protection Legislation);
18.4 The parties undertake to each other that they will comply, and will cause their employees, agents and subcontractors to comply, with all applicable provisions of the Data Protection Legislation in connection with the performance of their obligations under this Contract.
18.5 Without prejudice to the generality of clause 18.2, the Customer will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of the personal data to CLUBZERØ® for the duration and purposes of this Contract so that CLUBZERØ® may lawfully use, process and transfer the personal data in accordance with this agreement on the Customer's behalf.
19.1 This Contract will commence on the Effective Date and continue for the term set out in the Service Order, unless terminated earlier in accordance with this clause.
19.2 Upon expiry of the Term, the parties will have an option to extend the terms of this agreement for a further period or to agree a further Contract upon mutual agreement. The parties will use reasonable commercial endeavours to agree on the material terms regarding any longer term supply contract, including (but not limited to) price, term of supply, the quantity of the CLUBZERØ® Goods to be supplied, the Services to be offered, and the sharing of data and will endeavour to enter into a new Service Order within 30 days following the expiry of the Term.
19,3 In the event that the Customer decides to terminate or suspend provision of the Services prior to the expiry of Term they shall notify CLUBZERØ® no less than 30 business days in advance and CLUBZERØ® shall subject to the Customer’s request, either terminate or suspend such provision in accordance with such notice. Customer acknowledges that CLUBZERØ®'s provision of Services includes a distribution of CLUBZERØ®'s costs over the Term and, unless otherwise mutually agreed in writing, CLUBZERØ® shall continue to invoice and Customer shall continue to pay, until the expiry of the Term.
19.4 Any innocent party may terminate the Agreement at any time by giving a written notice to the other parties if a party commits a material breach of the Agreement and, in the case of a material breach capable of remedy, fails to remedy the breach within 21 calendar days of being required to do so in writing.
19.5 Either party may terminate the Agreement immediately upon the provision of written notice if the other party ceases to trade, becomes insolvent or goes into liquidation (except for purposes of reconstruction while solvent) or becomes unable to pay its debts or has a receiver appointed over any of its business or any comparable action is taken in relation to that party in any jurisdiction.
19.7 Upon termination (for whatever reason) Customer will: (i) hand over to CLUBZERØ® all data and documents (including data already prepared or in the course of preparation) in its possession relating to this Contract, including the Services and all other documents and data received by it in relation to the Services and the CLUBZERØ® Material; and (ii ) provide reasonable assistance to CLUBZERØ®, including granting access during normal business hours, for CLUBZERØ® to collect and take possession of all CLUBZERØ® Goods, Drop Points and the CLUBZERØ® Technology remaining in their possession. If the Customer fails to do so, then CLUBZERØ® may, following the provision of a reasonable period of prior written notice to the Customer, enter the Customer’s premises and take possession of them. Until the CLUBZERØ Material has been delivered, collected or returned, Customer will be solely responsible for their safekeeping and will not use them for any purpose not connected with this Contract; (iii) permit CLUBZERØ® to collect and take possession of the Drop Points; and (iv) immediately pay to CLUBZERØ® all of CLUBZERØ®'s Fees, invoice and interest to the extent due and/or outstanding. Termination will be without prejudice to the other rights and remedies of the parties.
19.8 Any provision of these Terms and Conditions that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.
20.1 No variation of this Contract will be valid unless it is in writing and signed by each of the parties.
20.2 A waiver of any right under this Contract is only effective if it is in writing. No failure or delay by a party in exercising any right or remedy under this Contract or by law will constitute a waiver of that (or any other) right or remedy, nor preclude or restrict its further exercise.
20.3 If any provision of this Contract is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, that will not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Contract, or the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of this Contract.
20.4 This Contract (and any and all documents referred to in this Contract) constitutes the whole agreement between the parties and supersedes all previous agreements between the parties relating to its subject matter. Each party acknowledges that, in entering into this Contract, it has not relied on, and will have no right or remedy in respect of, any statement, representation, misrepresentation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in this Contract. Nothing in this clause 19.4 will limit or exclude any liability for fraud.
20.5 Nothing in this Contract is intended to, or will be deemed to, constitute a partnership or joint venture of any kind between the parties, or constitute either party the agent of the other party for any purpose. Neither party will have authority to act as agent for, or to bind, the other party in any way.
20.6 No person who is not a party to this Contract will have any right to enforce it pursuant to the Contracts (Rights of Third Parties) Act 1999.
20.7 Any clauses intended to survive termination or expiry of this agreement will survive and continue to apply after such termination or expiry (whether or not express as such).
20.8 During the term of this Contract, CLUBZERØ® shall comply with all Applicable Laws and monitor such compliance and report any breaches (actual or suspected) as soon as possible to the Customer.
20.9 CLUBZERØ® shall not subcontract or in any way transfer its obligations under this Contract without the prior written approval of the Customer.
This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim (including non contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.
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