Welcome to CLUBZERØ. We use certain cookies in order to help us to improve our services, products, the CLUBZERØ App and CLUBZERØ website (together the Platform).
CLUBZERØ packaging is free to borrow. We only charge a small fee for the collection of your borrowed packaging.
No, simply scrap leftover food waste into a bin and stack your CLUBZERØ containers in the yellow bag ready for collection. All our packaging is collected & commercially cleaned before it is redistributed.
Collections are same day, so be sure to leave the packed CLUBZERØ bags in the lobby/collection point by 3:30pm.
Scan your CLUBZERØ packaging within the CLUBZERØ app and drop them off to nearest CLUBZERØ yellow box or bag.
It can take up to 10 days after returning the packaging for it to be reflected as returned. If it takes longer than this please contact the support team through the app of this link.
Yes. When returning in-store, we’ve launch new features in our app allowing customers to track their packaging. Scan your items before returning them to mark them as pending and let us know they’re on their way back to us.
We encourage our customers to always return borrowed packaging to help maximise the environmental benefits. We will need to charge a small fee if an item becomes lost or is not returned in time.
Yes, we follow strict guidelines to ensure that all our packaging adheres to strict government hygiene standards.
Yes, our packaging can be used in a microwave or freezer.
Used packaging is collected and taken to one of our wash partners where it goes through a wash and QC process before being packaged and distributed to Hosts to use again and again and again.
Absolutely! We have partnered with Just Eat for Business to offer CLUBZERØ to offices across London. Email us firstname.lastname@example.org at find out more.
Apply to become a Host here and our team will be happy to get you started.
It’s free! We don't charge anything for businesses that are signing up to be a CLUBZERØ Host. The only thing you pay for is the packaging you order.
You only need an internet connection and an Android or iOS based device to run our Host app.
We have a range of different sized cups and food containers. email us at email@example.com to find out more.
Our packaging is packed and delivered in our reusable carriers. The current minimum order is one carrier a week. Contact us at firstname.lastname@example.org find out more.
Customers can drop off packaging at one of the drop points that can be found in the CLUBZERØ customer app. As a CLUBZERØ Host you can opt in to be a drop point.
We collect all returned packaging when delivering freshly cleaned packaging.
Reuse is a great way to increase sustainability and lower your business's environmental impact. We track these metrics in real time and deliver that data to you through our Host app and web dashboards.
Customers need to have a CLUBZERØ ID to use our packaging. Customers can Download the CLUBZERØ app and sign up before ordering.
Orders placed online for CLUBZERØ reusable packaging will contain a customer CLUBZERØ ID code in the orders comment section. For a more detailed walk through, schedule a call with our team here.
No, our Hosts are free to choose which of their menu items works well with our premium packaging.
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